The Bergaila Companies

  • Bench Technician

    Posted Date 3 days ago(7/18/2019 5:09 PM)
    Job ID
    Location : City
    Location : State/Province
  • Overview

    We are currently seeking a Bench Technician for a contract opportunity in Midland, TX. 


    - Demonstrated knowledge, building toward a mastery, of the skills and tools necessary to perform performance testing on a variety of RF systems such as satellite BUC’s, LNB’s, Modems, as well as, LTE radios such as BEC, Cradle point, Sierra Wireless and others.

    - Use of standalone power supplies, DC POE injection devices, batteries, UPS’s, etc.

    - Familiar with basic network devices such as routers and switches to be able to power up, configure, and perform basic functional checks.

    - Testing of LTE cell boosters, crown boosters, repeaters, etc.

    - Knowledgeable with various point to point and multipoint radios

    - Demonstrated skill with test analyzers, RF analyzers, power meters, signal meters, spectrum analyzers, etc.

    - Understand company products and services and the technical solutions that they are comprised of.

    - Build and maintain a testbench set up that permits efficient and timely set up and testing of the deployed systems as described above.

    - Able to work with warehouse and inventory personnel and systems to track, route and manage assets.

    - May assist with troubleshooting and fault identification efforts occasionally in coordination of NOC and field resources.

    - Communicate with company technicians, engineers and customers to verify service restoration operation is properly achieved.

    - Assist with the creation and adherence of documented procedures and perform tasks with precision and consistency according to the standard operations procedures.

    - Perform software and firmware upgrades and set-up, BEC, and other various LTE radios/equipment.

    - Provide feedback and reports to management on network usage and availability.

    - Contribute to the improvement of systems and tools, by assisting with or taking responsibility for projects, as requested.

    - Will act as technical liaison between the field operations and engineering team to provide feedback and data on repair trends and findings.

    - Support training new field technicians and serve as a resource liaison for tech support bulletins.

    - Provide feedback on opportunities to improve process and workflow efficiency.

    - Participate in the on-call rotation and cover for absences


    - High school diploma or GED

    - Successful training or certification in Cisco and/or Linux, Network+, etc.

    - 2-year technical degree in electronics, engineering technology, networking, system engineering or similar.

    - Advanced training in networking, switching, routing or networks technologies.

    - Advanced/factory training in any of the systems being utilized.

    - Prior experience in VSAT, LTE, point to point or multipoint radio systems.

    - Experience working 4-5 years in a technical support tole.

    - Technical Knowledge

       - Advanced knowledge of network technologies and components such as switches, routers, firewalls and RF technologies such as VSAT, LTE, wireless radios, Wi-Fi, etc.

       - Proficient knowledge of the essentials of data and signal flow through a network, including the OSI Model.

       - Skilled use of support tools, techniques, and how technology is used to provide IT services.

       - Experienced using telnet, RDP, traceroute, Ping and other network troubleshooting methods.

    - Excellent communication skills (written and verbal)

    - Ability to organize and prioritize work and adapt to changes quickly.

    - Self -guided approach to learning and gaining knowledge in addition to company provided training.

    - Self-motivated with the ability to work in a fast paced, team-based environment.

    - Ability to effectively solve problems or escalate issues as needed.



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