The Bergaila Companies

Customer Service Billing Specialist - 19251

Posted Date 6 days ago(8/3/2022 3:34 PM)
Job ID
2022-8428
Location : City
Santa Fe
Location : State/Province
NM

Overview

We are seeking a Customer Service Billing Specialist for assignment in Santa Fe, New Mexico. The selected candidate will be a part of the customer service and billing departments responsible for meeting water production, customer service, and billing goals.

 

Hours are Monday - Friday, 8:00am - 5:00pm

Responsibilities

- Manage a three-line phone system

- Data Entry

- Payment posting

- Updating customer information

- Set up customer appointments

- Set up new accounts and process closed accounts

- Filing and Research

- Spearheading office supply orders and other project-based purchases

- Broad range of problem solving

- Assist customers with registration processes for online services

- Scanning/record retention

- Mailing and package shipments

- Office opening and closing duties

- Reporting

- Focus on attending and addressing Customer Service needs

- Support and meet billing tasks and deadlines

Qualifications

- High School Diploma or GED

- A valid Drivers License

- 3+ years of administrative, customer service or call center experience

- Good working knowledge of Microsoft Office (Outlook, Excel, Word) and Adobe

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